Do you charge hourly or do you have fixed-fees?

We understand the importance of transparency when it comes to costs, which is why we primarily offer our services through fixed-fee arrangements. This approach allows us to focus on providing efficient and effective service without the stress of billable hours. However, we're flexible and understand that some clients may prefer an hourly basis in certain circumstances. In such cases, we're more than happy to accommodate hourly retainers upon request. A great example of this would be for ongoing consulting services to companies. We're committed to meeting your needs, whatever they may be!

I don’t have a credit card to book online, do you offer alternative forms of payment?

No worries at all! We understand that not everyone uses a credit card, so we're more than happy to accommodate alternative forms of payment like Interac E-Transfers. To get more information on this and other available options, please feel free to give us a call at (604) 259-6600, or drop us an email at office@vancouvervisas.com. We're here to help make the payment process as smooth as possible for you!

Can you give me a quote for your fees without needing to book a consultation?

We appreciate your eagerness to move forward, but it's important for us to first get a comprehensive understanding of your individual scenario before discussing fees. By starting with an initial paid consultation, we can learn about all the relevant facts and details of your situation, ensuring that we provide you with the most accurate information and tailored services. As a bonus, our Consultation Credit policy allows consultation fees to be credited towards the full services you choose to retain with us. This approach allows us to serve you effectively and address your unique needs.

I have just a quick question before I book a consultation, can you quickly answer that for me?

We understand that you might have a quick question in mind, but to ensure we provide the best advice, it's important for us to begin with an initial paid consultation. This allows us to establish a client relationship and offer personalized guidance. Don't worry, our Consultation Credit policy enables you to apply consultation fees towards any full services you decide to retain with us. If you have general inquiries about Canadian immigration programs or need an update on an ongoing application, feel free to contact IRCC directly at 1-888-242-2100. They'll be happy to help you out!

What’s with your name? Does your company only provide services to those in Vancouver?

Great question! Our company's journey began as Vancouver Visa Services, and over time, it evolved into Vancouver Visas, with many people lovingly calling us VVS. Despite the name, we're proud to offer our Canadian visa and immigration services to clients all across Canada, with the exception of those heading to the province of Quebec. So, no matter where you are in the country, we're here to help you with your visa and immigration needs!

Are you affiliated with the government?

We want to clarify that we are not directly affiliated with the Canadian government. We are RCIC Authorized Representatives, licensed by the CICC to provide immigration and citizenship services for a fee. It's important to note that we don't have any influence or control over immigration processes, department staff, or professional connections with Immigration, Refugees and Citizenship Canada. Our role is to guide and assist you throughout the process, using our expertise to help make your journey as smooth as possible.